The difference between a good stay and a memorable one often comes down to the little details. When guests feel cared for, they’re more likely to leave a glowing review and rebook.
Here are five thoughtful touches that can make your vacation rental stand out.
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Welcome Basket or Local Snack
A small welcome gift (local treats, coffee, wine, fresh fruit) sets a warm tone from the start. -
Personalized Welcome Message / Guidebook
Include custom recommendations for nearby restaurants, activities, and hidden gems. A digital or printed guide helps guests feel more at home. -
Essentials & Nice-to-Haves Stocked
Beyond basics (toiletries, towels, toilet paper), include extras like phone chargers, umbrellas, board games, or a few cozy throws. -
Proactive Check-ins & Problem Resolution
Send a check‑in message shortly after arrival. Ask if everything is okay. If something’s wrong, fix it fast. -
Departure Touches & Thank You Note
Leave a handwritten thank-you or small token. Also, include instructions for check‑out in an easy, friendly way. Encourage feedback and reviews.
Conclusion
These little touches are low cost but high impact. They build loyalty, word-of-mouth, and reviews.